Currently, only Josh Wilson should be making the change and if anyone other than him submits a ticket for an AE assignment change we need to notify him at [email protected]. No ticket is required for this change and will be handled by the Data Acquisition Team. Please respond to all tickets requesting an AE to Client assignment change with the following text:
Thank you for submitting a ticket regarding your Account Executive to Client Assignment Change. No action is needed by SMC - IT. Please email [email protected] with the details of the change and the Data Acquisition Team will update the information accordingly.