Purpose

This article provides step-by-step instructions for clearing cache and cookies in Google Chrome to resolve browsing issues or improve browser performance.


Process (Desktop)


1. Open Google Chrome and click the menu icon (three dots) in the top-right corner.
 


2. Select Settings.

 


3. Navigate to Privacy and security.

 


4. Select Delete browsing data.

 



5. In the pop-up window, select the More dropdown to select All time as the time range.

The following options should be checked:

  • Browsing history
  • Cookies and other site data
  • Cached images and files
  • Download history



6. Click Delete data to complete the process.



Process (Mobile)

NOTE: Clearing cookies will sign you out of most websites, and clearing the cache may cause some pages to load slightly slower on your first visit back.

Android (Chrome):


1. Open the Google Chrome application.

2. Tap the three-dot menu in the upper-right corner.

3. Select History.

4. Select Clear browsing data (or go to Settings then Privacy and Security then Delete browsing data).

5. Choose a time range, as such All Time, to remove everything.

6. Select All Sites.
7. Check the boxes for Cookies and site data and Cached images and files.

8. Select Clear & Reset.


iOS (Safari):


1. Open the Setting application.

2. Select Apps.

3. Find Safari.

4. Tap Clear History and Website Data.

5. Choose a time frame (like All History or Last Hour)

6. Tap Clear History.


iOS (If you wish to keep History):


1. Open Settings.

2. Select Apps.

3. Find Safari.

4. Tap Advanced.

5. Find Website Data.

6. Select Remove All Website Data.

7. Tap Remove Now.



Additional Details

  • Cache stores temporary website data to improve load times, but can become outdated or corrupted.
  • Clearing cache can resolve issues such as slow loading pages or display errors.
  • Clearing cookies may log you out of websites and remove saved preferences.
  • This action cannot be undone.